If you've been working with people in your line of work, you probably know that not everyone is equipped with the right skills to work around the complexities of workplace relationships. But maintaining healthy relationships is important in enhancing task performance, boosting morale and increasing productivity. Furthermore, healthy relationships between your colleagues allow everyone to make the most out of their work experience while bad relationships can make even the best job in the world into a nightmare. But how do you achieve such kind of relationships in the workplace? One of the most important elements of healthy workplace relationships is good communication. In fact, among the key foundations of any organization is the ability to communicate effectively.
Effective communication skills help people exchange information better, set and understand goals and resolve damaging workplace conflicts and confusion. In addition, good communication builds rapport, promotes self-confidence and creates a positive effect on the overall working environment. Here are some tips on how to establish good workplace communication practices in order to build healthy workplace relationships.
1. Resolve workplace conflicts immediately.
Put a group of people with different personalities in one room for eight hours, five days a week and add an ounce of workplace stress, and you got yourself a complete recipe for conflict. Minor issues that are neglected may turn into major disputes. To prevent simple workplace conflicts from turning into full blown crises, you need to address the issues right away. When you deal with conflicts, make sure to have an open mind, remove any biases and let the parties involved explain themselves.
2. Practice face-to-face communication whenever possible.
Because companies have become more reliant on electronic mails as the main form of communication with outside clients and colleagues, most people are now neglecting the art of conversation. Technology can really improve productivity but it can also affect relationships in the workplace. For example, some people prefer to send emails rather than make phone calls or personally talk to someone who is just in the other cubicle or across the room. Remember that people acquire meaning from conversations not just from the words themselves but from the facial expressions and body gestures of the speaker as well. So, when you take body language and smiles out of the message, recipients often get the wrong meaning, especially when the sender is not a very articulate writer.
3. Respect cultural differences. Because companies are becoming more and more culturally diverse, the people inside the workplace need to be more sensitive and aware of the slight differences on how people from different countries interpret words and gestures. Companies must create a work environment that understands the needs of their employees in respect to their culture and religion. Companies can also provide sensitivity training to help employees understand and appreciate their fellow workers.
4. Provide feedback. You don't have to set regular meetings just to give your feedback. You can do this via email, phone call, or a quick status update. When you give feedback, be sure to make it clear and detailed as much as possible. Offer a solution in case there is a problem. Remember to praise and recognize employees that are doing really well. This will make them feel important and motivate them even further.
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http://vervepotential.com.au/effective-communication-skills/
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Achieving Healthy Workplace Relationships Through Proper Communication
Written By irvan hidayat on Kamis, 30 Mei 2013 | 18.11
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